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Fairfields Garage

Category: Mechanics | show me more

Address: 42-48 Spring Lane
Birmingham
West Midlands
B24 9BX

Landline: 0121 37... Landline: 0121 37...

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1 Reviews for this business

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Bad service


The service I have received from from this garage is. absolutely terrible . I had my car booked in here on a Friday so dropped it off on the Thursday night after work . The guy took my number and said he'd call me with a price . After waiting for all day for a call I phoned them at four o'clock to ask how they were getting on he said he hadn't had time to look yet i said will you get it done today and he said yes baring in mind they closed at 6 o'clock come 7.30 I had to missed calls but no messages. By Saturday 11 o'clock still no call so I went up to there to see what happened only to find them closed and my car not on the forecourt but parked outside a house across the road . Lucky I had a spare key else I would have been left with no car for the bank holiday weekend im sure you'll agree this is shocking customer service and this is before they even done any work obviously I will never be dealing with them again .

mark eyres - 27/05/2017

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