Category: Mechanics | show me more
42-48 Spring Lane
Landline: 0121 37...
2 Reviews for this businessLeave a review
I've taken different cars here over the years and always found them to be clear on what needs to be done, to do it as soon as they can, and to charge a fair price, especially when a brand name garage nearby quoted a huge price for unrequired work. Don't expect overly friendly chat, just people who know what they are talking about - the guys are to the point, explain what needs done and just want to get on with the work to get your car back to you.
Martin Fearn - 14/08/2017
The service I have received from from this garage is. absolutely terrible . I had my car booked in here on a Friday so dropped it off on the Thursday night after work . The guy took my number and said he'd call me with a price . After waiting for all day for a call I phoned them at four o'clock to ask how they were getting on he said he hadn't had time to look yet i said will you get it done today and he said yes baring in mind they closed at 6 o'clock come 7.30 I had to missed calls but no messages. By Saturday 11 o'clock still no call so I went up to there to see what happened only to find them closed and my car not on the forecourt but parked outside a house across the road . Lucky I had a spare key else I would have been left with no car for the bank holiday weekend im sure you'll agree this is shocking customer service and this is before they even done any work obviously I will never be dealing with them again .
mark eyres - 27/05/2017