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Touchstone Lofts

Category: Loft Conversion Category: Loft Conversion

Address: 11 St Johns Way, Knowle, Solihull, West Midlands, B93 0LE

Landline: 01564 7... Landline: 01564 7...

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3 Reviews

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Terrible


I had a terrible experience with Touchstone Lofts. The company promised to complete my loft conversion within a certain time frame, but they ended up taking much longer than expected. Communication was extremely poor throughout. The workmanship was also subpar and several mistakes were made during the construction process. When I brought these issues to their attention, they were dismissive and unresponsive. Overall, I would not recommend this company to anyone looking for a reliable and trustworthy loft conversion service.

Matthew Westlon - 04/05/2023

Shockingly bad


If you want a loft conversion with stress, grief, and all the hidden extras at four times the RRP, then this is the company for you! They told us lies, over-charged, provided poor workmanship mixed with no communication (unless they were after money). Get yourself a good solicitor/lawyer if you decide to go with this lot, because you'll definitely need it. Good luck.

Petra Holmes - 31/01/2023

Stress and Grief


Stay clear of this company and owner. They are happy to take thousands off their customers but not to finish the work and if they do any work then it's not to standard. Me and two other customers are having loft extensions we are now on the 5th month and works have still not been completed. I have had no builders on site for over a week with continuous chasing every day as to whether anyone is turning up. Lies and deceit every day that's if you can make contact, and when they feel threatened by you, they blame us, the customer, for the workmen not turning up! Most of the workmen who have done work for them didn't get paid. We have now been promised that this week all works will be completed, but I'm not hopefully as this company constantly tells lies. They have just cause me loads of stress and inconvenience.

Barbara Carradine - 18/01/2023

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